Frequently Asked Questions

You can book a Privilege service directly from our website or by contacting our customer support team. Choose your desired service, select your preferred date and time, and complete the booking process by entering the required information.

Every booking requires at least 6 hours' notice: if you book at 10:00 AM, the earliest available time is 4:00 PM. Our service hours are 9:00 AM–8:00 PM, so requests sent after 8:00 PM start the following day: booking at 8:30 PM, the earliest available time is the next day from 12:00 PM. We still recommend booking 24 hours ahead for the widest choice.

Yes, you can cancel or modify your booking up to 4 hours before the scheduled time without incurring any penalties. For changes or cancellations, please contact our customer service.

We accept payments by credit/debit cards.

Yes, all our professionals are highly qualified and certified in their respective fields. We rigorously select our team to ensure the highest level of professionalism and expertise.

Yes, our professionals bring all the necessary products and equipment to perform the requested service. We use only high-quality products to ensure the best results.